Nelson on the Future

In the New York Times, Ted Nelson – the guy who invented hypertext – weighs in on the future of computing.

I confidently predict more of the same, but much more so — louder and more intrusive, with more interruptions, more security threats, more monopolies and, of course, worse interfaces.

The Web will get even more chaotic, with new forms of annoyance, temptation and danger. There will be more and more software settings nobody can get right, and the phone support people in India who talk you through the menus will be taught new slang to make your hours with them seem more comfortable.